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Customer Service

Whether you are an existing music student or would like to become one today, CIM's staff is ready to assist you with scheduling a lesson, managing your billing, or answering any customer service questions you may have.

Management Staff

Jeffrey L. Cappelli, Director & Piano Teacher
708-445-8460

Accounts Manager, Billing
billing@cappellimusic.com, 708-771-1803

Office Assistants - Scheduling
708-445-8460

Customer Service Options

How to Register for Lessons

How to find CIM (maps & driving directions)

How to Pay Your Bill

How to Have Your Piano Tuned or Repaired

Pricing

30-minute lessons: $448/semester
45-minute lessons: $672/semester
60-minute lessons: $896/semester

NOTE: Although we provide lessons on a semester basis, we welcome new students throughout the year. Your first semester will be charged on a prorated basis if you begin after the start date.

Cancellation & Make-up Policy

CIM requires that families provide 24 hours of notice for cancellation. Lessons cancelled without 24 hours notice are ineligible for make-up. Up to 3 lessons per semester can be made up if 24 hours of notice is given. Some instructors hold regularly scheduled make-up classes; check with your instructor for details. Students who need to schedule a make-up lesson can speak to their instructor about available times and days.

NOTE: Refunds are not given for missed lessons.

Please do your best to provide us with 24 hours notice whenever possible. When teachers know of cancellations ahead of time, they can use the time more effectively — for example, to provide a make-up lesson for another student.

Contact Us
Cappelli Institute of Music
212 South Marion St., Suite 16
Oak Park, IL 60302
Tel. 708-445-8460
info@cappellimusic.com

Copyright 2006 Cappelli Institute of Music
All Rights Reserved.
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